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TRUE Initiative Presents: AI for Call Center

Event Details

On September 10, 2pm - join the fireside chat with Adrienne Chee, SVP and Division Manager (IT) of Central Pacific Bank to learn how the bank has leveraged AI technology through Amazon Connect to deal with the high volume of incoming calls and frequently asked questions while delivering excellent customer service.


Thursday, Sep 10, 2020
2:00 PM - 2:00 PM